Privacy Policy
Privacy Policy
Effective Date: October 7, 2026
At Pak Dairy, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Pak Dairy collects, uses, stores, and protects information when you visit www.pakdairy.pk, contact us, submit a form, request a quotation, apply for a career opportunity, or interact with any services available through our website.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Pak Dairy is a dairy business based in Lahore, Pakistan, providing fresh dairy products and related food products to customers. Our website provides information about Pak Dairy products, Frosto Dairy Ice Cream, Coffee Bar, Fast Food, dairy farm operations, branches, careers, blogs, ordering options, quotations, and other company services.
Our website address is:
2. Information We May Collect
We may collect personal information that you voluntarily provide when using our website. Depending on how you interact with Pak Dairy, this information may include:
Your full name
Email address
Phone or mobile number
Address or general location
Product or service inquiries
Bulk order or quotation information
Messages and customer feedback
Career or job application information
Any documents or information submitted through website forms
Other information you choose to provide
We encourage users not to submit sensitive or unnecessary personal information through our website.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services, security tools, or similar technologies.
This information may include your IP address, browser type, device type, operating system, referring website, pages visited, approximate location, date and time of access, and information about how you interact with the website.
We may use this information to understand website usage, improve performance, identify technical problems, and protect the website against spam, fraud, or unauthorized activity.
4. How We Use Your Information
Pak Dairy may use the information collected through our website to:
Respond to customer questions and inquiries
Process quotation and bulk order requests
Provide information about our products and branches
Respond to customer feedback
Communicate regarding products or services
Review career or employment applications
Improve website functionality and user experience
Understand how visitors use our website
Maintain website security
Prevent spam, misuse, or fraudulent activity
Maintain appropriate business records
Comply with applicable legal or administrative requirements
We only use personal information for legitimate business, customer service, website operation, and related purposes.
5. Contact and Quotation Forms
Our website may contain contact forms, quotation forms, bulk order forms, career forms, and similar features.
When you complete one of these forms, we may collect the information you enter so that our team can review and respond to your request.
Form submissions may be retained for customer service, record keeping, security, business administration, or follow-up purposes.
Submitting a form does not automatically create a contract, employment relationship, partnership, or confirmed order unless separately confirmed by Pak Dairy.
6. Career Applications
Visitors may use our Careers section to inquire about available opportunities or submit employment-related information.
Information provided for employment purposes may be reviewed by authorized Pak Dairy personnel. Submission of an application does not guarantee employment, an interview, or selection.
Career information may be retained for a reasonable period where required for recruitment or administrative purposes.
7. Cookies
Pak Dairy may use cookies and similar technologies to improve the browsing experience and understand how visitors interact with our website.
Cookies are small files stored on your browser or device. They may help remember preferences, improve website functionality, analyze website traffic, maintain security, or support website features.
You can disable or delete cookies through your browser settings. However, disabling certain cookies may prevent some parts of the website from functioning correctly.
8. Analytics and Website Performance
We may use analytics, performance monitoring, or similar services to better understand website traffic and visitor behavior.
These services may collect technical information such as pages visited, session duration, device details, general geographic information, and referral sources.
This information helps us improve our website, content, navigation, and customer experience.
9. Embedded Content and External Services
Pages on pakdairy.pk may include content or services from third-party websites, including maps, social media posts, videos, ordering platforms, or other external services.
Embedded content may behave in the same way as if you visited the third-party website directly. Such services may collect information about you, use cookies, or track your interaction with their content.
Pak Dairy does not control the privacy practices of third-party platforms.
10. Foodpanda and Online Orders
Pak Dairy may provide links to Foodpanda or other external ordering and delivery platforms.
When you leave pakdairy.pk and place an order through Foodpanda or another third-party service, information such as your name, delivery address, phone number, payment information, and order details may be processed by that platform.
Such information is governed by the privacy policy and terms of the respective third-party platform. Pak Dairy is not responsible for the independent privacy or data-processing practices of external services.
11. Sharing of Personal Information
Pak Dairy does not sell personal information for monetary gain.
We may share limited information with trusted service providers where reasonably necessary to operate our website or provide requested services. These may include:
Website hosting providers
Website maintenance services
Email and form services
Analytics providers
Security and spam-prevention services
Delivery or service providers
Professional or administrative service providers
Information may also be disclosed where required by applicable law, legal process, regulatory requirements, or where reasonably necessary to protect Pak Dairy, its customers, employees, website, property, or legal rights.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Contact inquiries, quotations, business correspondence, career applications, and other records may be retained for customer service, administrative, accounting, legal, security, or business purposes.
Information that is no longer reasonably required may be deleted or anonymized where appropriate.
13. Data Security
Pak Dairy takes reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, internet transmission, server, or electronic storage system can be guaranteed to be completely secure. Users should therefore avoid sending highly confidential information through ordinary website forms.
14. Your Privacy Choices
Subject to applicable requirements, you may contact us to request access to personal information you have submitted, request correction of inaccurate information, ask for deletion of information that is no longer required, or raise questions regarding how your information is being used.
Certain records may need to be retained where required for legal, accounting, security, administrative, or legitimate business purposes.
15. Children’s Privacy
Pak Dairy’s website is intended primarily for general customers and business visitors. We do not knowingly seek to collect unnecessary personal information from children.
If a parent or guardian believes that a child has submitted personal information through our website without appropriate permission, they may contact us so that we can review the matter.
16. Third-Party Links
Our website may contain links to Google Maps, Foodpanda, social media websites, partners, or other external platforms.
Once you leave pakdairy.pk, the privacy policy and terms of the external website will apply. We recommend reviewing the privacy practices of third-party websites before providing personal information.
17. Changes to This Privacy Policy
Pak Dairy may update this Privacy Policy from time to time due to changes in our website, business operations, services, technologies, or applicable requirements.
Any revised version will be published on this page with an updated effective date. We recommend reviewing this page periodically.
18. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or information submitted through our website, please contact us:
Pak Dairy
Website: www.pakdairy.pk
Email: pakdairyofficial@gmail.com
Contact: +92 345 86 22 333
Dairy Farm: Mandianwala Road, near Ranjer Training School, Lahore, Pakistan
By continuing to use pakdairy.pk, you acknowledge that you have read and understood this Privacy Policy.
